Shipping Policy

Last updated: September 26, 2026

At YudeNova, we work to process and deliver orders as efficiently as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are generally processed after payment has been successfully received.

Please allow 2–5 business days for order processing before shipment. Processing times may be longer during holidays, promotions, high-volume periods, or circumstances outside our reasonable control.

Once your order has shipped, you may receive tracking information when tracking is available.

Shipping Times

Estimated delivery times vary depending on your destination, shipping method, product availability, and carrier.

Typical delivery may take approximately 7–20 business days after processing, but delivery times are estimates and are not guaranteed.

International shipments may require additional time because of customs processing or other factors.

Shipping Delays

YudeNova is not responsible for delays caused by circumstances outside our reasonable control, including:

• Carrier delays.

• Severe weather.

• Natural disasters.

• Customs processing.

• Public holidays.

• Transportation disruptions.

• Incorrect or incomplete delivery information.

• Other unforeseen circumstances.

If your order appears to be delayed, please contact us with your order number so we can assist you.

Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice that your shipping information is incorrect, contact us as soon as possible. We will try to update the information before the order is processed or shipped, but changes cannot be guaranteed after fulfillment has begun.

Lost or Stolen Packages

If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery carrier.

YudeNova may assist with contacting the carrier where appropriate, but responsibility for packages after confirmed delivery may depend on the carrier's policies and applicable circumstances.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination country.

Unless otherwise stated at checkout or required by applicable law, these charges are the responsibility of the customer.

Incorrect or Damaged Deliveries

If your order arrives damaged or you receive an incorrect item, contact us promptly with your order number and clear photographs of the package and product.

We will review the issue and work with you toward an appropriate resolution.

Contact Us

For shipping questions or assistance with an order, please contact YudeNova using the contact information available on our website.

YudeNova may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date.